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Ballsport
Customer Settings MBO → inactive to active
This prevents the customers from being automatically set to "inactive" again.
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Select your Home tab and then select Manager Tools in the submenu.
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On the right side of the screen, click Settings. Choose General Setup & Options, under General Settings.
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Click to expand the Client Management section, scroll down, and click Set up Automatic Deactivation of Clients.
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A light box will pop up. Select a location if you have more than one. Then select how long the system should wait before automatically deactivating an inactive client.
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Click save.