How to benefit from the new promotions and discount codes
1) Video tutorial about the new discount codes
This short video gives you the most important information about creating and redeeming discount codes:
2) Useful questions & answers about the new function.
What are discount codes?
In the Manager, you can now create new promotions called discount codes. These are codes that you can use for marketing purposes to attract new customers or to offer special promotions to your existing customers in order to improve your customer relationships. You can communicate discount codes that can be redeemed when your customers make a purchase and reduce the amount by X € or X %.
What are discount codes valid for?
It is currently possible to create discount codes for certain services (e.g. time or block cards), tickets and for video purchases. You can choose exactly which services, ticket or videos a code is valid for.
Can the discount code be redeemed directly by my customers?
Yes, your customers have the option of redeeming a discount code directly in the booking process when they select a service for purchase or purchase a video.
Is the redemption possible via all applications (widget, Eversports website, iOS app, Android app)?
Yes, redemption is possible via all applications. It doesn't matter whether your customers book via the widget, the Eversports website or the app.
Why can I only enter one discount code?
One discount code per promotion is usually sufficient, as you can define different limits. For example, you can define that the code can only be redeemed once per customer. You can also set an additional total limit, e.g. that the code can only be redeemed 100 times over all customers. In addition, one discount code is much easier to communicate than if you want to issue different codes. If for some reason you still want to create different codes, you can simply create multiple promotions.
How do my customers receive a discount code?
In order for your customers to be able to redeem the discount code, you need to communicate the code to them. You can use all kinds of online and offline channels for this. From social media to website, newsletter, flyers - there are no limits to your imagination.
Can I also create discount codes for memberships?
Currently, it is not possible to create discount codes for memberships. If this is important to you, please give us some feedback via the chat and describe the action you would like to take regarding Membership.
3) Ideas, Inspirations & Best Practices
Trial lesson or trial week at a reduced price
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If you don't have a trial product yet, create a block card of 1 unit for a trial lesson or a 1-week time card for a trial week
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Go to the menu item "Marketing" and create a new promotion, choose a discount code and link the trial products
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Share the code via your communication channels (social media, newsletter, website, etc.)
Free trial lesson for new customers
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Create a block card of 1 unit that can only be purchased by new customers
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Create a new promotion with 100% discount value and link the block card
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Share the code through your communication channels (social media, newsletter, website, etc.)
Discounted access to on-demand videos
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If the video you want is not yet available for purchase via a single price, add a price for this video
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Create a new promotion and link the desired videos
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Share the code through your communication channels (social media, newsletter, website, etc.)
Trial week for on-demand videos
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Create a 1-week time card valid for the videos you want to watch
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Create a new promotion, choose a discount code and link the time card
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Share the code through your communication channels (social media, newsletter, website, etc.)