Change in the billing of online payment fees

As already announced in last week's update communication, there has been a change in the billing of online payment fees since May 2020. 

Previously, the total amount of all bookings paid online was transferred to your Stripe wallet and then paid out collectively to your bank account. We then invoiced you for the online payment fees incurred with the respective monthly statement. 

Since 01.05.2020, the online payment fees (excl. VAT) have been deducted and retained directly from each transaction. Fees charged for bookings that have already been paid online will be credited to you in the event of cancellation, as usual.
In order to keep the process transparent, we will show the withheld fees separately in the "Payout overview" in the payout journal.

The monthly invoice will now change as follows:

All invoice items (e.g. software fee, online payment fees, extensions, etc.) will be shown on the invoice and added together in a subtotal. This subtotal is used to calculate the local sales tax, which results in the final invoice total.

To determine the amount still to be paid, the net online payment fees already withheld are deducted from the final total.

The resulting outstanding amount is to be paid as usual by SEPA direct debit / bank transfer. 

Example invoice:

ATTENTION: the online payment fees listed in the invoice