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How to offer Trial Products

Attract new customers by offering trial products or introductory sessions in Eversports Manager.

Trial or try-out products are a proven way to welcome new customers to your studio and increase bookings. With Eversports Manager, you can easily set up (free) trial products to offer to your customers.

Follow the steps below to create, manage, and promote your trial offers:

✏️ Step 1: Create a Trial Product
🔗 Step 2: Link the Trial Product to Your Activities
🛍️ Step 3: Set Purchase Rules for the Trial Product 
⚙️ Step 4: Manage Trial Product Availability in Activity Settings 
✨ Step 5: Promote and share your Trial Product

✏️ Step 1: Create a Trial Product

Open the menu Products > Service and select "New service"

Important setting 'Trial Service'

When creating a trial product it is vital that you select the 'Special Type' Trial Service. This highlights the product with an "Trial Offer" tag in your online shop and the Eversports app.

With this your visibility is also increased on the Eversports channels. New customers in particular are made aware of the option to try out trial products in their local area. 

Trial Product with 1 unit

  • Choose the 'Type of Service': Block card

  • Choose the 'Special Type': Trial Service

  • If you want to offer the product for free, set the price to 0,00 €.

  • Choose the 'Participation Rule': General limit ⇒ 1 unit

  • Select the fitting validity in the Product Settings > Validity

Trial Product with more than 1 unit

If you want to offer trial product we recommend you to also create trial products that offer more than 1 participations. For new customers it is especially important to try your classes or training several times so they can develop a habit and can determine whether the activities meet their expectations. Such products are often not offered free of charge.

Here are some examples for you:

  • Block card with 3 units for trial
  • Block card with 3 units for the price of 2 units (2+1) for trial
  • Block card with 5 units for trial
  • Trial-Week time card with unlimited units
  • Trial-Month time card
  • Discounted trial month (time card) following a trial session

🔗 Step 2: Link the Trial Product to Your Activities

In the Product Settings > Participation Rules you must also specify which activities the trial product can be used for:

  • Link it to existing activities,
  • or create a new dedicated activity, such as "Afternoon Trial Class"

For more info, read here how to create an activity.

 

In the Participation Rules you can also select the limit for how many units customers can use to book with this product.

🛍️ Step 3: Set Purchase Rules for the Trial Product 

In Product Settings > Purchase Rules > Purchase Options, define who can purchase the trial product:

  • If the trial product should only be purchased once per customer, tick the first box.
  • If the trial product should be limited to only new customers, tick the second box.
    (New customers are those who have not yet made a booking at your studio. After their first booking, this trial product will no longer be visible to them.)

⚙️ Step 4: Manage Trial Product Availability in Activity Settings 

If your product is marked as a Trial Service (see Step 1), you can control where it applies:

  • Edit the activity via Activities > Management

  • Go to Activity Settings > Rules > Registration Rules

  • Limit or block bookings with trial products for specific classes if desired

   

This gives you flexibility to exclude high-demand classes from trial offers.

✨ Step 5: Promote and share your Trial Product

Once created, your trial product will be:

  • Highlighted in the Eversports Browser version
  • Visible in the Eversports App as well as Widgets with a Trial tag

In the Eversports Browser version and App customers can specifically filter for trial offers.

   

You can easily promote your trial product by:

  • Sharing the direct link to the product (find the link in the Products menu)
   
  • Sharing the direct link to the Prices Widget or embedding it on your website

  • Advertising via your website, social media, or newsletters

💡 Tip:

Create a service group specifically for your trial products, then you can create a Prices Widget for only this service group and share it with your customers (watch a video of how-to here).