Share a blockcard between two customers

With a family account, multiple customers' bookings can be managed from one account, with one email address. However, each customer must have their own product (blockcard, subscription, etc.) to register for a class.

So, they cannot share the same stripe card. If they still want to share a blockcard, here is a solution. Follow the steps below.

In the example below: Marie has a blockcard with 10 credits, and she wants to share it with Marie Junior, so they each have 5 credits.

STEP 1:

• Go to Marie Junior's profile.

• Click on the shopping cart or "Sell Service" (in the Products tab):

• Select the block card of 10 lessons.

• Click on the green pencil to change the credits on this block

• Marie has already paid for the blockcard, so you give the strip card to Marie Junior for free, at a 100% discount:

• Change the number of units on the blockcard (5 units instead of 10 in the example). You can also set the start and end date of the blockcard.

• Add a reason (visible only to yourself) and save:

• Select the payment method "Cash."

• Click "Without invoice/voucher/email" to complete:

STEP 2:

• Go to Marie's profile (the person with the original blockcard) and then the Products tab.

• Click on the 3 dots > Edit next to the 10 blockcard:

   

  

• Change the number of credits (to 5 credits, for example).

• Enter a reason (visible only to yourself, to remember the change), and save:

• Both clients now have a 5-blockcard on their profiles: