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      Ticket System for Workshops, Courses, and Events

      Flexible ticketing for courses, events & workshops - how to set up and manage the system in Eversports Manager.

      1. Explanation of the ticket system

      Eversports Manager offers a flexible ticketing system tailored for multi-session activities such as workshops, courses, retreats, camps, and events. This system allows you to create various ticket types, including single-session, combination, and full-event tickets.

      Why use the ticket system?

      Unlike standard product-based bookings, the ticket system is designed specifically for time-bound, multi-session events. Key benefits:

      • Customisable Ticket Options: Create tickets for individual sessions, specific combinations of sessions, or the entire event.

      • Integrated Pricing Strategies: Implement Early Bird and Last Minute pricing to incentivise bookings.

      • Simplified Refund Process: If a participant cancels within the allowed period, the monetary value is refunded directly, without affecting their product balance.

      Note: Once you choose to use tickets for an activity, this setting cannot be changed later.

      2. Setting Up the Ticket System

      2.1. Configure Activity Settings

      When creating a new multi-session activity:

      • Basic Information: Enter the activity name, description, and other relevant details.

      • Rules: Under the "Rules" section, select Single and Combination Tickets as the participation method. This option enables the ticketing system for your activity. 

      • Note: Participants who cancel will be refunded the monetary amount, not a product.

        For this purpose, when creating a new multisession event, you must select single and combined tickets in the "Rules" and participation settings.

      • Schedule: Define the dates and times for each session of the activity.

      Note: For detailed guidance on creating activities, refer to our article on Create courses, workshops, events, and more.

      2.2. Create Tickets

      After setting up the basic information, rules, and dates:

      • Access the Tickets Section: Navigate to the "Tickets" tab.

      • Optionally, configure Early Bird and Last Minute pricing.

      • Add Tickets: Create various ticket types as needed.

      2.2.1. Full Event Ticket

      A ticket valid for all sessions of the activity.

      • Automatically generated when you set up the activity.

      • Click Edit to set the standard price.

      2.2.2. Combination Ticket

      Tickets valid for a specific combination of sessions (e.g., the first two and last two days of a four-day workshop).

      • Click Create New Ticket and select Create Combination Ticket for Multiple Dates.

      • Enter a ticket name and select the applicable sessions.

      • Set the price and optional pricing strategies

      2.2.3. Single Session Tickets

      Tickets valid for individual sessions.

      • Click Create Ticket per Appointment.

      • Set a uniform price for all sessions or individual prices per session.

      • Edit ticket names and prices as needed.

      2.2.4. Save and Manage Tickets

      • After configuring your tickets, click Save and Return to Overview.

      • You can add or edit tickets at any time by returning to the "Tickets" section of the activity.

      3. Save and Manage Tickets

      Additional Tips

      • Pricing Strategies: Utilise Early Bird pricing to encourage early registrations and Last Minute pricing to fill remaining spots closer to the event date.

      • Customer Communication: Clearly communicate ticket options and pricing to participants to enhance their booking experience.

      • Monitoring Sales: Regularly monitor ticket sales and adjust strategies as needed to maximise attendance.