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Ticket System for Workshops, Courses, and Events

Flexible ticketing for courses, events & workshops - how to set up and manage the system in Eversports Manager.

1. Explanation of the ticket system

Eversports Manager offers a flexible ticketing system tailored for multi-session activities such as workshops, courses, retreats, camps, and events. This system allows you to create various ticket types, including single-session, combination, and full-event tickets.

Why use the ticket system?

Unlike standard product-based bookings, the ticket system is designed specifically for time-bound, multi-session events. Key benefits:

  • Customisable Ticket Options: Create tickets for individual sessions, specific combinations of sessions, or the entire event.

  • Integrated Pricing Strategies: Implement Early Bird and Last Minute pricing to incentivise bookings.

  • Simplified Refund Process: If a participant cancels within the allowed period, the monetary value is refunded directly, without affecting their product balance.

Note: Once you choose to use tickets for an activity, this setting cannot be changed later.

2. Setting Up the Ticket System

2.1. Configure Activity Settings

When creating a new multi-session activity:

  • Basic Information: Enter the activity name, description, and other relevant details.

  • Rules: Under the "Rules" section, select Single and Combination Tickets as the participation method. This option enables the ticketing system for your activity. 

  • Note: Participants who cancel will be refunded the monetary amount, not a product.

    For this purpose, when creating a new multisession event, you must select single and combined tickets in the "Rules" and participation settings.

  • Schedule: Define the dates and times for each session of the activity.

Note: For detailed guidance on creating activities, refer to our article on Create courses, workshops, events, and more.

2.2. Create Tickets

After setting up the basic information, rules, and dates:

  • Access the Tickets Section: Navigate to the "Tickets" tab.

  • Optionally, configure Early Bird and Last Minute pricing.

  • Add Tickets: Create various ticket types as needed.

2.2.1. Full Event Ticket

A ticket valid for all sessions of the activity.

  • Automatically generated when you set up the activity.

  • Click Edit to set the standard price.

2.2.2. Combination Ticket

Tickets valid for a specific combination of sessions (e.g., the first two and last two days of a four-day workshop).

  • Click Create New Ticket and select Create Combination Ticket for Multiple Dates.

  • Enter a ticket name and select the applicable sessions.

  • Set the price and optional pricing strategies

2.2.3. Single Session Tickets

Tickets valid for individual sessions.

  • Click Create Ticket per Appointment.

  • Set a uniform price for all sessions or individual prices per session.

  • Edit ticket names and prices as needed.

2.2.4. Save and Manage Tickets

  • After configuring your tickets, click Save and Return to Overview.

  • You can add or edit tickets at any time by returning to the "Tickets" section of the activity.

3. Save and Manage Tickets

Additional Tips

  • Pricing Strategies: Utilise Early Bird pricing to encourage early registrations and Last Minute pricing to fill remaining spots closer to the event date.

  • Customer Communication: Clearly communicate ticket options and pricing to participants to enhance their booking experience.

  • Monitoring Sales: Regularly monitor ticket sales and adjust strategies as needed to maximise attendance.