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💳 How to Process Partial Payments
Learn how to accept partial payments, allowing flexibility when full payment isn't possible upfront.
🤔 What Is a Partial Payment?
A partial payment allows your customers to pay only part of the total amount at the time of purchase. This is especially useful when:
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The customer doesn’t have the full amount available.
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The customer wants to pay partially with a voucher or other payment method.
🛠️ How to Process a Partial Payment
Follow these steps to accept a partial payment:
1. Open the Selling Menu:
- Go to Financials > Selling in your Eversports Manager.
2. Select the Customer and Product:
- Choose the existing customer making the purchase via the customer search bar.
- Add the product they wish to buy to the shopping cart.
3. Click on "Partial Payment":
- You’ll find this option as a grey button on the same Selling-site under the green buttons:

4. Enter Payment Details:
- You will be redirected to the Partial Payment page.
- Choose the payment method (e.g. cash, voucher).
- Enter the amount the customer is paying now.
5. Choose Invoice Output (Optional):
- Select Print receipt to generate a receipt.
- Or choose Without if you don’t want to print or send anything. The invoice will still be created.
- The invoice will now be marked as Partially Paid in the Invoices overview.

💼 Settle the Remaining Balance
When the customer is ready to pay the remaining amount:
- Go to Financials > Invoices.
- Locate the invoice marked Partially Paid.
- Click the three dots (⋮) and select Pay Open Amount.
- Enter the remaining payment and confirm.

Once completed, the invoice status will update to Paid.
Please find general instructions on how to settle an open invoice here.
⚠️ Partial Invoices Cannot Be Collected via SEPA or Payment Links
Please note that partially paid invoices cannot be processed via:
- SEPA Online
- SEPA XML
- Payment links
💡 Only fully open invoices can be collected using these automated methods.
If a customer still has a remaining balance on a partially paid invoice, the amount must be settled manually. For example:
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The customer transfers the remaining amount directly to your bank account.
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You then manually register the payment in your Manager.