Sign In
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      3. Sign In

      Sign in overview

      Learn how the Sign In is constructed and its key features

       


      The Sign In is the check-in area for your activities.
      Click on the 'Activities' menu and then on the green 'Sign In' button at the desired activity.

      Here you see all participants of this appointment one below each other.

      You can find useful information on your participants, i.e. the product they booked with, product validity, any notes on the customers etc.


      Let's have a look at this info one by one:

      1) Sign in new participants

      Use the search bar to sign in your customers (who did not already book online). If you do not find them, you can create a new customer right away.
      TIP: Invite the new customer directly, so that they can set a password and book the next class directly online.

      IMPORTANT: Once a customer is signed-in (whether marked as present or not) the booking is deducted from the chosen product.

      2) Mark participants as present

      Use the checkbox next to the participant's name to mark them as present.
      Checking-in customers makes sure that you obtain more reliable Insights on your activities.
      IMPORTANT: Once a customer is signed-in (whether marked as present or not) the booking is deducted from the chosen product.

      3) Log out participants

      Via the three dots next to the participant you can sign them out of the class.
      The credit will be automatically returned to the customers, unless you opt for a late cancellation - in that case the credit will not be given back.

      4) Contact and Export participants

      Via the button 'More' you can export a list of participants or contact all the participants per email, i.e. to send last-minute info. If there is no email, the system shows informs you.

      5) Sell products

      By clicking on the shopping cart icon next to the customer name, you can sell one of your active products.
      This is useful especially if you see customers with open bookings ("no-product"), as it means that they have no valid product for this class.
      You settle the open participations by selling them a valid new product.
      IMPORTANT: online bookings have always a valid product.