🎟️ Redeem Vouchers in Your Studio

How to redeem customer vouchers to pay for new products or settle open invoices.

Vouchers sold through your studio can be redeemed in two main ways:

To purchase new products
To pay for open invoices

🛒 1. Use a Voucher to Pay for a New Product

Go to the menu Financials > Selling > Search for Customer or choose Walk-In Client, as you would normally do to sell a product
Select the product that you want to sell
Choose the payment method "Voucher (on site)"
Enter the voucher code in the section "Redeem voucher"

✅ If the voucher code is valid, the tick symbol next to the text box will change from red to green and the voucher amount will be applied.

💰 If the voucher does not cover the full amount, the system will calculate the remaining balance. You can then select a second payment method to cover the rest (e.g. cash or card).

5. Finalise the sale by choosing one of the invoice options:

Receipt
PDF (downloadable invoice)
E-mail (send to customer)
Without (no invoice sent)

🔎 You can verify the voucher redemption in Financials > Voucher Journal.

🧾 2. Use a Voucher to Pay an Open Invoice

If the customer wants to use a voucher to settle an existing invoice:

Go to Financials > Invoices and select the open invoice.
👉 Learn how to pay an open invoice here
Choose the payment method Voucher (on site).
Enter the voucher code in the Redeem voucher field.

✅ Once the voucher is recognised, the tick will turn green and the corresponding amount will be credited.

💰 If the voucher only partially covers the invoice, the remaining amount will be displayed. Choose an additional payment method to settle the balance.

4. Complete the payment by selecting one of the invoice options:

Print receipt
Without