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Creation of Block and Time Cards

Learn how you can create services (block cards and time cards)

🎯 Where can I create Block and Time Cards?
📝 Enter Basic Info
⚙️ Configure Settings 
🔗 Additional Information

🎯 Where can I create Block and Time Cards?

In the menu Products > Services you can create a new service (block card or time card) by clicking on New service.

The difference between block and time cards is described here.

📝 Enter Basic Info

1. Select template
2. Name and Description
3. Usage range (type of service)
4. Assign group (service group)
5. Special type
6. Template
7. Selling Price

1. Select template

If you have already created a service and saved it as a template, you can choose the template for your new service.

   

2. Name and Description

Enter a clear name for your service so customers transparently see what this service is for - e.g. "10 credit block" or "Drop-In".

Optionally, you can also add a description for your service. A description can help your customers to choose the fitting service for them.

3. Usage range (type of service)

Choose if you want to create a block card or time card.

   

Important: This setting cannot be changed afterwards.

We generally recommend using block cards whenever possible – especially for offers based on a fixed number of visits. This helps avoid creating timecards with unnecessary complicated settings.

4. Assign group (service group)

By assigning a service group you can group similar products together. These groups serve as a filter option in the prices widget, as well as a heading under which all services are listed that belong to this group. This makes it easier for your customers to find the product category they are looking for. Find more information here: Share your products online - Shop overview 

Note: The colours of the service groups are only visible in your Manager - they are internal and are not be visible for customers.

5. Special type (optional)

Choose if this product is a trial service or an aggregator service (e.g. Urban Sports, EGYM Wellpass). In your class settings, you can limit how many participants may come with such a service.

   

Note: If the service you are creating is neither a trial or aggregator product, then leave the field with "None".

Important: Only use the special type "aggregator service" if you don’t use our aggregator-APIs or if we do not offer an API for this aggregator.

6. Template

If you want to use this service as a template when creating future services, you can save it by ticking the box. This helps you to create services much faster as all the infos and settings are pre-filled from the template.

   

7. Selling Price

Set the price for your service and add the VAT. The Net price will be calculated automatically. Activate the option to show this product in the selling sections of the Manager, to be able to sell the service manually in the Manager.

Tip: You can add a corporate offer price to make your offer more attractive to corporate customers

⚙️ Configure Settings 

1. Set validity
2. Determine participation rules
2.1. Limit
2.2. Offer (available units)
2.3. Connect to activities
3. Advanced settings
3.1. Registration rules
3.2. Purchase rules
3.3. Communication

1. Set validity

For each service you can set up a validity or runtime:

  • Validity (block cards): For block cards you can determine if they are valid for an unlimited time (open end) or limited to a certain time frame of days, weeks, months or years.
  • Runtime (time cards): For time cards you can determine how long a customer can use the service before the validity runs out and when the runtime starts. The frame for the runtime can range between days, months, weeks and years.

The start of the validity or runtime can be:

  • From date of purchase: Service is valid starting with the date when the purchase was made
  • From the 1st booking: Service is valid starting with the date of the first appointment that has been booked
  • Starting with a specific date: Service is valid starting with a fixed date

2. Determine participation rules

With the participation rules you can determine, for which activities the service can be used and how many units the customer can book.

2.1. Limit

The limit you set determines, if customers can use their units for all activities equally or can use different amounts of units for different activities → read more here.

2.2. Offer (available units)

The offer of units you set determines, how many units are available to be used for bookings → read more here.

2.3. Connect to activities

The connection between service and activities is required, as it determines which activities can be booked with this service → read more here.

The link between products and activities can be set in both the product settings as well as the activity settings.

3. Advanced settings

In the advanced settings you can customise the sales rules for this service.

3.1. Registration rules

  • Resources: If you use rooms or courts you can limit the service to specific resources (optional).
  • Self Check-In: If you use the Self Check-In extension, you can choose if Self Check-In is allowed with this service or not (optional).

3.2. Purchase rules

  • Purchase options:
    • This service can be purchased only once per customer → Activate this option, if each customer can only purchase this service one time (e.g. trial offers)
    • This service can only be bought by new customers → Activate this option, if only new customers can purchase this service (e.g. trial offers)

 

New customers are customers that have no bookings or purchases at your venue.

    • This service can be purchased and paid during online bookings → Activate this option, if your product should be available online
    • Show this service under the menu item "Prices" in your booking widget → Show this service in your Prices widget. Your customers can also purchase this service without a direct booking for an activity - in this case it is recommended to start the validity from the 1st booking.
    • The price can be changed at will when selling it via the Manager → Activate this option, if the price can be adapted during a Manager sale.
  • Customer groups: You can define whether a product can be bought by everyone or only by a specific customer group (this only applies to online purchases). Only customers which are assigned to the specific customer group can see this service online.

3.3. Communication

You can set up an automatic email to be sent when a certain number of units are left or the expiration date of the time card is reached soon.

Important: This automail will be sent only, if the customer has enabled notifications in their Eversports account and has no other product active.
If you are using the communication extension, we recommend you to set up such emails as automatisations.

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✅ Do not forget to save your service at the end!

 🔗 Additional Information