Memberships: All You Need to Know

Memberships are recurring payment products that can be regularly extended (e.g., monthly) and add significant value to your offerings.

1. Why Offer Memberships?

If you provide regular activities, you likely already offer block cards and time cards for customers to book your classes. However, to deepen customer relationships and increase customer retention, consider offering memberships.

Memberships provide:

• Recurring revenue: Ensures consistent income, even during periods with fewer visits (e.g., holidays).

• Enhanced customer loyalty: Members tend to attend more frequently and remain engaged longer.

• Automated billing: Payments are processed automatically, reducing administrative tasks.

For more insights, explore our detailed article on the benefits of memberships for your business.

2. Setting Up and Managing Memberships

To effectively set up and manage your memberships, refer to the following guides:

• Create New Memberships: Learn how to set up membership products tailored to your offerings.

• Assign Memberships to Customers: Understand how to allocate memberships to individual customers.

• Overview of Active Memberships: Monitor and manage all active memberships within your Manager.

• Terminate an Active Membership: Find out how to end a membership when necessary.

• Pause an Active Membership: Discover how to temporarily suspend a membership.

• Update Membership Prices: Learn how to adjust pricing for new and existing memberships.