Fitogram : Steps after the Migration
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      3. Fitogram : Steps after the Migration

      Migration was done - Follow Up Tasks

      Your data has been successfully imported into your Eversports Manager! What steps are necessary next?

      Here you will find an overview of the steps to be completed before starting with the Eversports Manager.

      Key Steps:

      1) Products:

      - Credit Packs

      Your credit packs from Fitogram have been migrated. You can find them under the tab Products -> Services.
      Archived credit packs from Fitogram can also be found in Eversports in the archive under More -> Archive.

      Here is an overview of the steps you should take in Eversports:

      • Check the connection between your products and activities.
      • Create service groups. Service groups allow you to categorize and display products on your website. More information here.
      • If you offer trial products, refer to this article for the correct settings.
      • Booking rules have not been transferred.

      - Memberships (Contracts)

      If you don’t use memberships, you can skip this section.

      Memberships, as well as payment methods like SEPA Online or credit cards, cannot be migrated using the migration tool. To keep track of your Eversports Manager, all customers with an active membership in Fitogram will be assigned a time card.

      However, to ensure the membership continues correctly in Eversports, a few steps are necessary on your part:

      1. Set up the memberships in Eversports Manager (if not done before the migration) – Learn how here.
      2. Add SEPA mandates for your customers – Learn how here. If you don’t have your customers’ bank details, you’ll need to request and save them again. Unfortunately, exporting this data from Stripe (used in Fitogram) is not legally permitted.
      3. Once the first two steps are completed, assign the respective memberships to your customers – Learn how here.

      2) Activities

      All activities have been imported as classes.
      Here’s an explanation of the activity types in Eversports and how they work: What activity types are available?.

      In the tab Activities > Management, you can edit all activities.

      Here is some information about the import of activities:

      Basic Information

      • Descriptions have been transferred in one language only. If there was no description in Fitogram, you’ll need to add one in Eversports.
      • You can assign groups to activities, including colors (these can be changed later).
      • Images were not imported. Add meaningful images to the activities.

      Rules

      • Verify that the products and activities are correctly linked.
      • Special events in Fitogram:
        Tickets for special events have been imported as credit packs with one unit.
        Change the booking status to “Online Booking.”
        Booking rules were not transferred.
      • Cancellation rules in Fitogram were imported depending on the settings:
        • Online cancellation period activated:
          • No: Defaults to Eversports’ standard of 24 hours.
          • Yes: Settings from Fitogram are adopted.
      • The waitlist is always active in Eversports.

      Appointments

      3) Teachers & Permissions Management

      If others besides you need access to the Eversports Manager, now is the time to assign them the appropriate permissions.
      Here’s a detailed guide on how to do this.

      You can share this article with your teachers to give them an overview of Eversports: Getting Started for Teachers and Staff.

      4) Widget/Schedule Setup

      We currently offer two options for integrating your schedule into your homepage and other channels to match your brand:

      1. The older “Standard Widget” has been in use for several years – Here’s all the information if you choose to start with this widget type.
      2. Learn more about the new Calendar Widget here – The schedule and price pages are already available, with more pages to follow in the coming months.

      5) Optional - A Final Check Before Starting?

      If you still have questions or would like a final check before getting started, you can take an appointment with the Onboarding team. 

      Now It’s Time to Begin:

      1. Activate your Eversports Manager in the Dashboard.
      2. Invite your customers – Learn how here.
        Here’s another helpful article.